Security & Refund Policies

SECURITY POLICY

All Devine Bros. customer credit card payment information processed over the internet is protected and handled by our third party processor VersaPay. For more information, visit versapay.com or call us at 203-866-4421.

Privacy Statement

Devine Bros., Inc. (“Devine Bros.”) Privacy Statement Information Because we gather information from visitors to our website devinebi.com, we feel you should fully understand the terms and conditions surrounding the use of that information.

Our Commitment to Privacy

Devine Bros. is dedicated to the right of your privacy and data security on the Web. We are committed to handling any information you provide responsibly. We will take every prudent and practical step to safeguard your personal information and its use. Devine Bros. promises to utilize all commercially reasonable steps to prevent the disclosure of your aggregated and personally identifiable information to third parties, except as you permit, or as may be required by law.

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

How We Collect Information

We collect user information only through data submitted by you. We may occasionally use this data to help track user trends and behaviors in order to better serve you as well as design programs and services that are of value to those we serve.

How We Use Collected Information

• To benefit those we serve
• To ensure our supporters have access to our services
• To help us understand who is using our Web site and why
• To fulfill requests for services
• To improve user experience on our site through better function and design
• To gain user feedback to provide relevant content and services

Data Security

Devine Bros. provides its registered users with a secure online experience by utilizing a variety of security measures to maintain the safety of your personal information.

REFUND POLICY

Not all items are refundable. Some sales are final and there are no refunds, for example heating oil, propane, concrete and flagstone.

For customers that have a contract, the purchase of any product or service will take place under the conditions of that particular individual agreement.

Those items that are refundable will be refunded, i.e. credited back to the credit card used at the time of purchase, within approximately five (5) business days upon receipt of the returned merchandise. Customer must notify Devine Bros. within 30 days of purchase date, in order to qualify for that refund.

SHIPPING POLICY/DELIVERY POLICY

The shipping and handling, and delivery policy are dictated by the individual agreement between Devine Bros. and their customer.

All deliveries handled solely by Devine Bros. Please be assured that your items will typically ship out within 7 days of purchase.

For more information call Devine Bros. at 203-866-4421.